Official recall record
Zebra Prescription Printer Power Supply Units
- Issuing authority
- OPSS (UK)
- Alert date
- 2026-09-28
- Country of alert
- United Kingdom
- Alert level
- Product Recall
- Alert type
- Product recall
What the authority reported
The products present a risk of fire occurring at the power lead where it enters the appliance. PSUs that serve as the power source for the above-named models of Zebra printers have been identified as potentially containing an improperly mixed phosphorus compound that is used in the flame retardant resin in the DC power supply connectors. This deficiency in the phosphorus based connector resin, when combined with moisture and humidity over time, can potentially lead to overheating or a fire hazard. The product was placed on the market before the Electrical Equipment (Safety) Regulations 2016 came into force and therefore the Electrical Equipment (Safety) Regulations 1994 duties apply. The PSU does not comply with the core requirements outlined in Regulation 5 and Schedule 3 of the Electrical Equipment (Safety) Regulations 1994 specifically related to the general requirement to be “Safe” and for Protection Against Hazards (Non-Electrical) and Resistance to External Influences.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-10-04.