Official recall record

Ac adaptor plug

OPSS (UK) · 2026-01-30 · United KingdomProduct Safety Report

Issuing authority: OPSS (UK)
Alert date: 2026-01-30
Country of alert: United Kingdom
Alert level: Product Safety Report
Alert type: Product safety report

What the authority reported

The plug presents a high risk of electric shock as the face does not confirm to the dimensional requirements of BS 1363. The height of the live and neutral pin sleeves were in excess of the maximum permitted tolerance. This means that with repeated use, the plug will increasingly fail to make a secure connection with the socket, and the user could accidentally touch a live part. Improvements are also required to the product marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: OPSS (UK) — official record →
Record last checked against the registry on 2026-06-05.

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