Official recall record
Conen motorised display wall mount/scetaw
- Issuing authority
- OPSS (UK)
- Alert date
- 2024-10-03
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- product-safety-report
- Brand on record
- Conen
What the authority reported
Risk of serious crushing or impact injury to children may arise due to detachment from the wall and the equipment falling forwards. The centre of gravity results in the unit tending to lean forwards away from the wall and stability relies on the suitability and strength of wall fixings. The motorized mount is not fitted with sensors or devices for limiting power or detecting collision and reversing the motor. Access to the controls is not restricted to adults. The motor is capable of applying a force of 4625 N and collision with furniture or other fixed objects can apply excessive force to the wall fixings causing them to fail and the heavy unit falling forwards. A risk of serious crushing injury to children between the bottom edge of the display screen and fixed objects may also arise. The machine did not satisfy the requirements of The Supply of Machinery (Safety) Regulations 2008.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.