Official recall record
Creworks ultrasonic cleaner
- Issuing authority
- OPSS (UK)
- Alert date
- 2024-08-13
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- product-safety-report
- Brand on record
- Creworks
What the authority reported
The product presents a high risk of electric shock due to poor internal connections within the appliance. The earthing protection on internal circuitry could break down over time and cause the metal exterior of the product to become live. The user could touch the cleaner and receive an electric shock. The product also requires improvements to marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.