Official recall record

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OPSS (UK) · 2024-06-18 · United KingdomProduct Safety Report

Issuing authority: OPSS (UK)
Alert date: 2024-06-18
Country of alert: United Kingdom
Alert level: Product Safety Report
Alert type: product-safety-report

What the authority reported

The product presents a serious risk of fire as the insulation on the product’s plug was found to be inadequate. This could cause the plug to overheat and ignite under fault conditions. The plug pins do not meet the requirements of the relevant standard as the live and neutral pins were found to be less than 9.5mm from the edge of the plug, exposing the user to an electric shock hazard. Some of the required documentation and markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: OPSS (UK) — official record →
Record last checked against the registry on 2026-06-05.

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