Official recall record
Electric towel warmer/uv disinfection cabinet rtd 23a
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-09-07
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
What the authority reported
The product presents a high risk of electric shock as it is inadequately earthed and it was not locked against accidental loosening. If the product is knocked over or dropped, it could become live and cause an electric shock when touched. Additionally, the plug on the product does not meet the requirements of BS1363-1 as the dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two. This could cause damage to the socket and undue wear and tear to the sleeve. The instructions were deemed inadequate, and some of the required documentation and markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.