Official recall record

Gogoleue digital photo frame

OPSS (UK) · 2023-08-25 · United KingdomProduct Safety Report

Issuing authority: OPSS (UK)
Alert date: 2023-08-25
Country of alert: United Kingdom
Alert level: Product Safety Report
Alert type: Product safety report
Brand on record: Gogoleue

What the authority reported

The product presents a high risk of electric shock as the transformer was of a poor build quality and the plug face did not meet the dimensional requirements of BS 1363, which can allow access to live parts when unplugging, or plugging in, the plug from the socket. The product also had insufficient creepage and clearance distances, presenting risks of electric shock and fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: OPSS (UK) — official record →
Record last checked against the registry on 2026-06-05.

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