Official recall record
Gooloo wall charger
- Issuing authority
- OPSS (UK)
- Alert date
- 2024-06-18
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
- Brand on record
- Gooloo
What the authority reported
The product presents a high risk of fire the plug pins are not compatible with a BS 1363 socket and no adaptor was provided. This could result in the user utilising an unsuitable means for connecting the device to the power supply. Additionally, there were no user instructions supplied, which may result in the inadvertent misuse of the device. Some of the required markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.