Official recall record
Massage mat hx 1220
- Issuing authority
- OPSS (UK)
- Alert date
- 2026-02-11
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
What the authority reported
The product presents a serious risk of fire because it is powered by an insufficient adaptor. The plug for the product is too small and the live and neutral pins are too close to the periphery of the plug. If there is a surge in the current or a fault with the product, the plug may overheat and ignite, causing a fire. There are also no warnings or adequate instructions. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.