Official recall record
Neportal rechargeable led emergency bulb qp 15w
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-09-15
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
- Brand on record
- NEPORTAL
What the authority reported
The product presents a high risk of electric shock as the base and cover on the bulb can be separated without tools to give access to live parts. If the user were to place the bulb into a light socket, and the cap of the light were to come off, the bulb inside would be live and exposed. If the user we’re to touch this, they would receive and electric shock. Some of the required documentation and markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.