Official recall record

Sauna heating mat

What the authority reported

The product presents a high risk of electric shock as the internal build quality is poor. There is inadequate separation between the primary and secondary circuits and the creepage requirements of the standard are not met. The internal components of the flexible part are accessed by cutting open the casing. The transformer is of a poor build quality because there is inadequate separation between the primary and secondary windings. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

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