Official recall record
Step down transformer
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-11-06
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
What the authority reported
The product presents a serious risk of electric shock as the transformer had not been provided with a dedicated earthing terminal. If a surge in a current or a fault with the product were to occur, the product could become live and electrocute the consumer. The plug fitted to this sample did not comply with BS1363. The instructions supplied with the product are inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. The electrical equipment had also not been marked with the name, trademark, or other means for the identification of the manufacturer as required by the regulation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.