Official recall record
Telescopic ladders ms 038 2.6m and 3.8m
- Issuing authority
- OPSS (UK)
- Alert date
- 2024-09-09
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- product-safety-report
What the authority reported
The products present a serious risk of injuries as the ladders do not meet the relevant stability requirements. Neither ladder had a bar type stabiliser as required by the standard, which could result in the ladder moving whilst in use. If the ladder were to move during use, the user could fall from height and receive injuries. Some of the required documentation and markings were not present. The ladders do not meet the requirements of the General Product Safety Regulations 2005.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.