Official recall record
Urban Arrow Cargo Bikes fitted with Satori Trident Seat Post
- Issuing authority
- OPSS (UK)
- Alert date
- 2026-11-06
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
- Brand on record
- Urban Arrow
What the authority reported
Electric bikes fitted with a Satori Trident seat post present a risk of injuries as the front bolt in the seat post clamping mechanism can break if the bolt is overtightened. This can lead to the saddle becoming detached suddenly during use, potentially resulting in the user falling and receiving injuries. The affected products do not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
OPSS (UK) — official record →
Record last checked against the registry on 2026-11-07.
Record last checked against the registry on 2026-11-07.
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