Official recall record
USB-C 20W Power Adapter, XZX-KJ1599
- Issuing authority
- OPSS (UK)
- Alert date
- 2026-03-18
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
What the authority reported
The product presents a high risk of electric shock because the plug does not meet the dimensional requirements of BS 1363. The length of the ISOD pin exceeds the maximum permitted tolerance. It also has insufficient creepage and clearance distance between the primary and secondary circuits. Over time, the insulation can wear down and expose live wires, which may result in the user receiving an electric shock. Improvements are also required to product labelling, instructions and marking. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets (Safety) Regulations 1994.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-10-04.