Official recall record
Wax warmer wax 5001 and 5002
- Issuing authority
- OPSS (UK)
- Alert date
- 2025-01-17
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- Product safety report
What the authority reported
The product presents a serious risk of electric shock as there is a lack of protection from access to its live parts. As the product is inadequately earthed and does not notify the consumer in the instructions, the insulation could break down during use. This then means that the metal parts accessible to the consumer become live, giving the consumer an electric shock were they to touch them. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.