Official recall record
Windgoo b20 electric bike
- Issuing authority
- OPSS (UK)
- Alert date
- 2024-11-20
- Country of alert
- United Kingdom
- Alert level
- Product Safety Report
- Alert type
- product-safety-report
- Brand on record
- Windgoo
What the authority reported
The product presents a risk of fire as it has been identified that when the electric bike is being charged, it is possible for the lithium-ion batteries to go into failure mode, potentially leading to a thermal runaway and fire. Additionally, the responsible person has been unable to supply documentation to the satisfaction of the National Regulator that it meets the essential safety requirements. The instructions provided with the product were deemed insufficient as they did not contain all the required safety information. The product does not meet the requirements of The Supply of Machinery (Safety) Regulations 2008.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.