Official recall record

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OPSS (UK) · 2023-12-15 · United KingdomProduct Safety Report

Issuing authority: OPSS (UK)
Alert date: 2023-12-15
Country of alert: United Kingdom
Alert level: Product Safety Report
Alert type: Product safety report

What the authority reported

The products present a serious of electric shock as the plugs do not comply with BS 1363 and are possibly counterfeit. The plug pins are difficult to fit into a socket due to its irregularities. If the products are forced in repeatedly, the socket connectors will wear down, and the sockets will become unsafe to use. If the products are used when the socket is damaged, they may electrocute the consumer. The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: OPSS (UK) — official record →
Record last checked against the registry on 2026-06-05.

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