Official recall record
AC/DC ADAPTATOR
- Issuing authority
- EU Safety Gate (RAPEX)
- Alert date
- 2026-05-01
- Country of alert
- France
- Alert level
- Serious risk
- Alert type
- Electric shock
What the authority reported
The insulation between live parts (primary circuit) and accessible parts (secondary circuit) is not adequate. Additionally, the internal transformer is not sufficiently insulated.Moreover, due to a default in the electronic component (optocoupler), an abnormal flow of current may occur, The user may therefore receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
EU Safety Gate (RAPEX) — official record →
Record last checked against the registry on 2026-09-08.
Record last checked against the registry on 2026-09-08.
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