ProductGuru Recalls

Official recall record

Electric incense burner

EU Safety Gate (RAPEX) · 2026-08-07 · FranceSerious risk
Issuing authority
EU Safety Gate (RAPEX)
Alert date
2026-08-07
Country of alert
France
Alert level
Serious risk
Risk type (official)
Electric shock

What the authority reported

The appliance is not earthed. In addition, its conductors are not held in position, the accessible metal parts are not sufficiently insulated from the live parts, in particular the conductors of the power supply cable, and the clearance /creepage distances between the live parts of the heating element and the accessible metal part are insufficient. The user may therefore touch live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: EU Safety Gate (RAPEX) — official record →
Record last checked against the registry on 2026-09-08.

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