Official recall record
Mini Projector Q5 Mate (ref SR/02336/26)
- Issuing authority
- EU Safety Gate (RAPEX)
- Alert date
- 2026-08-28
- Country of alert
- United Kingdom
- Alert level
- Serious risk
- Risk type (official)
- Electric shock
- Barcode (EAN/GTIN)
- 921607010745
What the authority reported
The plug face does not meet dimensional requirements. This may result in the user receiving an electric shock when removing or inserting the plug from the socket. Additionally, the adaptor has poor internal construction with wires soldered directly to the Printed Circuit Board with no mechanical fixing. The user can touch the accessible live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-09-19.
Same barcode in other registries
The same EAN appears in 1 other official recall record(s) — a cross-border signal worth checking if you bought this product abroad.
- 2026-08-04 · OPSS (UK)
Mini Projector Q5 Mate