Official recall record
Power Supply
- Issuing authority
- EU Safety Gate (RAPEX)
- Alert date
- 2026-10-30
- Country of alert
- Denmark
- Alert level
- Serious risk
- Risk type (official)
- Electric shock
- Brand on record
- vhbw
What the authority reported
The separation between the live parts on the primary side and the safety extra-low voltage (SELV) secondary side is insufficient. If the single capacitor providing isolation fails, high voltage could reach accessible parts of the product. The user could touch these live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60335-1 and EN 60335-2-29.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
EU Safety Gate (RAPEX) — official record →
Record last checked against the registry on 2026-11-07.
Record last checked against the registry on 2026-11-07.
ProductGuru Recalls republishes official safety information with attribution. We are not
the issuing authority and this page is not advice. If this product is a medical device or
medication, speak to a doctor or pharmacist. Found an error?
Report it — corrections are published.