Official recall record
3.2M Telescopic Ladder
- Issuing authority
- EU Safety Gate (RAPEX)
- Alert date
- 2025-10-24
- Country of alert
- United Kingdom
- Alert level
- Serious risk
- Risk type (official)
- Cuts, Injuries
What the authority reported
The metal parts of the ladder may bend and collapse during repeated normal use. The user could fall and receive serious injuries. Moreover, as the ladder exceeds 3 metres in height and was supplied without a stabilizer bar, this could lead to the user falling and receive injuries. Additionally, when the locking mechanisms are released, the rungs collapse rapidly with significant force, posing a risk of cuts to the user's hand. The product also lacks adequate marking and labelling.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-09-30.