ProductGuru Recalls

Official recall record

Jumpy

EU Safety Gate (RAPEX) · 2025-11-07 · FranceSerious risk
Issuing authority
EU Safety Gate (RAPEX)
Alert date
2025-11-07
Country of alert
France
Alert level
Serious risk
Risk type (official)
Fire
Brand on record
CITROEN

What the authority reported

A hydrogen leak can occur between the tank’s outer cover and the protective lining. If the vehicle’s hydrogen sensors detect the leak while driving, the fuel-cell system will shut off. The vehicle will then only run in electric (battery) mode, with a very limited range of about 30 km and no ability to recharge hydrogen on board. If the vehicle is parked, the hydrogen sensors do not operate. In this case, hydrogen could build up under the vehicle which increases the risk of hydrogen catching fire.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: EU Safety Gate (RAPEX) — official record →
Record last checked against the registry on 2026-09-30.

More recalls: EU Safety Gate (RAPEX) · France · all filters

Other recalls from this brand

All 40 official recall notices naming CITROEN on this site →

ProductGuru Recalls republishes official safety information with attribution. We are not the issuing authority and this page is not advice. If this product is a medical device or medication, speak to a doctor or pharmacist. Found an error? Report it — corrections are published.