Official recall record
FORD F-250 SUPER DUTY 2023 (ref 2023450)
- Issuing authority
- Transport Canada
- Alert date
- 2023-08-11
- Country of alert
- Canada
- Alert type
- recall
- Brand on record
- FORD
What the authority reported
Issue: Under certain conditions, a software problem could cause the wrong rearview camera image to display while reversing. As a result, the hitch or trailer view image may display instead of the default rearview image. Canadian regulations require the rearview image to display when reversing. Note: This recall only affects trucks equipped with the Pro Trailer Hitch Assist feature.
Safety Risk: A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to update the advanced drive assistance system module software.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-11-12.
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