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Official recall record

MERCEDES-BENZ C CLASS 2014-2020

Transport Canada · 2023-12-15 · Canada
Issuing authority
Transport Canada
Alert date
2023-12-15
Country of alert
Canada
Alert type
recall
Brand on record
MERCEDES-BENZ

What the authority reported

Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170.

Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash.

Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Transport Canada — official record →
Record last checked against the registry on 2026-10-22.

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