ProductGuru Recalls

Official recall record

FORD EXPLORER 2025 (ref 2024644)

Transport Canada · 2024-10-25 · Canada
Issuing authority
Transport Canada
Alert date
2024-10-25
Country of alert
Canada
Alert type
recall
Brand on record
FORD

What the authority reported

Issue: Under certain conditions, a problem with the accessory protocol image module (APIM) software could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing.

Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Transport Canada — official record →
Record last checked against the registry on 2026-10-22.

More recalls: Transport Canada · Canada · all filters

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