Official recall record
SEGWAY MAX G30P 2020-2024
- Issuing authority
- Transport Canada
- Alert date
- 2025-04-14
- Country of alert
- Canada
- Alert type
- recall
- Brand on record
- SEGWAY
What the authority reported
Issue: Under certain conditions, the scooter could fold while in use. If this happens, there could be a loss of control and/or you could fall from the scooter. Note: As these scooters aren't included in a prescribed class of vehicle, this action is not being conducted under the requirements of the Motor Vehicle Safety Act.
Safety Risk: A loss of control could create the risk of a fall and/or injury.
Corrective Actions: Segway advises that you should inspect and, as necessary, tighten the folding mechanism before riding your scooter. To request a free self-maintenance kit and instructions for how to inspect and tighten the folding mechanism, or if you have questions, you can contact Segway by calling 1-800-914-6110, visiting <a href="https://service.segway.com/us-en/recall">https://service.segway.com/us-en/recall</a>, or emailing <a href="mailto:[email protected]">[email protected]</a>. The instructions for the maintenance kit can also be found online at the following link: <a href="https://z.ninebot.com/url/773">https://z.ninebot.com/url/773</a>. A video tutorial for the maintenance kit can also be found online at the following link: <a href="https://z.ninebot.com/url/743">https://z.ninebot.com/url/743</a>.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-10-23.
Other recalls from this brand
- 2025-03-28 · Transport Canada
SEGWAY P100SU 2023