Official recall record
FORD TOURNEO CONNECT — 25S34 Tourneo Connect - Potential Front Entertainment Control Module (FEM) Screen Freezing
- Issuing authority
- DVSA (UK)
- Alert date
- 2025-06-05
- Country of alert
- United Kingdom
- Alert level
- Safety recall
- Alert type
- recall
- Brand on record
- FORD
What the authority reported
Affected vehicles could potentially have the Front Entertainment Control Module (FEM) screen freezing. The issue could increase the risk of missing persons or obstacles behind the vehicle when reversing with a frozen rear-view camera picture. Remedy: Update the FEM software and perform a verification process. Replace the FEM if necessary.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
DVSA (UK) — official record →
Record last checked against the registry on 2026-10-19.
Record last checked against the registry on 2026-10-19.
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