ProductGuru Recalls

Official recall record

FORD Tourneo Custom — 25S58 – Transit Custom PHEV and Explorer PHEV – Software update

DVSA (UK) · 2025-07-29 · United KingdomSafety recall
Issuing authority
DVSA (UK)
Alert date
2025-07-29
Country of alert
United Kingdom
Alert level
Safety recall
Alert type
recall
Brand on record
FORD

What the authority reported

On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle fire. Remedy: Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: DVSA (UK) — official record →
Record last checked against the registry on 2026-10-19.

More recalls: DVSA (UK) · United Kingdom · all filters

Other recalls from this brand

All 311 official recall notices naming Ford on this site →

ProductGuru Recalls republishes official safety information with attribution. We are not the issuing authority and this page is not advice. If this product is a medical device or medication, speak to a doctor or pharmacist. Found an error? Report it — corrections are published.