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Official recall record

Duotts pedelec electric bike

OPSS (UK) · 2026-06-12 · United KingdomProduct Safety Report
Issuing authority
OPSS (UK)
Alert date
2026-06-12
Country of alert
United Kingdom
Alert level
Product Safety Report
Alert type
product-safety-report
Brand on record
DUOTTS

What the authority reported

The product presents a serious risk of fire because it is supplied with a non-compliant Euro-style plug that does not incorporate a fuse and therefore cannot meet the requirements of BS 1363. In the event of a fault or overcurrent, there is no adequate protection, which may lead to overheating and a risk of fire. The product is also supplied with a non-compliant conversion adaptor. The adaptor has a non-solid earth pin, which may result in an unreliable electrical connection. Additionally, improvements are required to the documentation, markings, instruction manual, and declaration of conformity. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets (Safety) Regulations 1994.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: OPSS (UK) — official record →
Record last checked against the registry on 2026-06-14.

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