Official recall record
VOLKSWAGEN ID.4 2021-2023 (ref 2024275)
- Issuing authority
- Transport Canada
- Alert date
- 2024-05-15
- Country of alert
- Canada
- Alert type
- recall
- Brand on record
- VOLKSWAGEN
What the authority reported
Issue: On certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer and certain warning lights and/or messages. In addition, the rearview camera image may not display when the transmission is shifted into the reverse gear.
Safety Risk: Warnings and malfunction tell-tale information that don't display could increase the risk of a crash. Additionally, a rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could also increase the risk of a crash.
Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-10-22.
Other recalls from this brand
- 2026-09-11 · Transport Canada
VOLKSWAGEN TIGUAN 2018-2021 - 2026-09-10 · Transport Canada
VOLKSWAGEN TIGUAN 2025 - 2026-07-22 · Transport Canada
VOLKSWAGEN ATLAS 2024-2026